Case Study

How NORDEN Introduced Focus and Simplicity With SEDNA

As part of an initiative to bring focus and simplicity into their workflows, NORDEN enlisted SEDNA’s intelligence communications system to reduce email volume by 90% and create a single, integrated home for company interactions.

The Challenge

Danish shipping giant Dampskibsselskabet NORDEN A/S faced 500 daily emails in their operations department alone, and couldn’t ignore the unsustainable inefficiencies of manual organization, fragmented data, endless searches, and emails…about emails.

The Solution

To bring this initiative to life, NORDEN turned to SEDNA to help them:

  • Decrease email volume
  • Streamline internal communication
  • Integrate existing systems and data sources
  • Find what they need, when they need to, instantly

The Results

NORDEN cut daily emails for each operator from 500 to 50, connected their current systems through SEDNA’s open API, gained the ability to quickly search for precise information, fostered more agile team collaboration, and accessed historical data to use for predictive forecasting.

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