Port Agents

With access to vital data, port agents can make better decisions faster while providing first class customer service. Without purpose-built port agent software, teams have the option to work in a shared inbox for full visibility and intuitive collaboration.

Trusted by leading
Port Agents globally

Handle more port calls

Create a single view of your agency inboxes and handle more port calls without the need to hire more staff.

Confident, fast decisions

Pull vital context from your third party systems to get visibility on all important data points, so you can act fast.

A single source of truth

Collaborate in a matter of seconds right where the action is happening, without needing to switch platforms or create new emails.

Every port call smooth and on schedule

Before Sedna

After Sedna

Processes are complex and teams work in silos, limiting transparency, access to information and teamwork.

Easily work in and across teams with quick sharing tools for visibility and a collaboration space that leaves an audit trail anyone can access.

Information and data is hidden in individual inboxes, third party systems, attachments and email archives.

Get context from your third party systems by connecting them to your inbox and enrich emails with vital data.

High email volume makes it harder to identify, find and action tasks and emails that are most crucial to port calls and enquiries.

Rich context enables prioritisation of important messages and ensures that you never miss an important email.

“Thanks to you and the team for the fantastic experience so far, our communication has been revolutionised and the efficiencies are having an enormous impact on our business.”

Tracy Leah

Divisional Executive

Stream

Stream

Stream is a data-driven communication platform that pushes the boundaries of global trade excellence by empowering teams and driving profitability. It lightens the manual work of managing email, connects to your other systems and presents data so teams can make better, faster decisions.