Product and chemical tanker operator Ardmore Shipping has chosen SEDNA as its new email management and team collaboration platform for their global commercial desks, including operations, chartering and commercial finance teams.
According to Ha Eun Ruppelt, Ardmore Shipping’s Commercial Project Manager, the decision to choose SEDNA began with the organization’s commitment to achieving the same high standards of efficiency and operational performance in its commercial activities as it has achieved across its fleet:
“How we collaborate as a team and how we manage our relationships with customers and partners needs to be as efficient and effective as possible. However, we were encountering critical issues with email, in terms of storage space, speed of search and a lack of transparency. We needed a solution that would enable our teams to focus on serving our customers, instead of spending hours each day managing their emails.”
Having investigated a number of providers of alternative systems, Mrs. Ruppelt explains the decision to choose SEDNA was due to their technology and change management services:
“SEDNA’s reputation in the shipping industry as an innovative solution to help teams become more efficient strongly aligned with our own vision. Their platform lives up to the idea of a modern, user-friendly cloud solution. However, what really sold us was the people at SEDNA. We view them as a partner with the expertise and support to help us digitally transform.”
Ardmore Shipping’s adoption of SEDNA reflects growing awareness across the industry of the potential impact of inefficient shoreside processes. As an alternative to traditional email tools, SEDNA delivers faster search and filtering, unlimited archiving, programmability and automated tagging. It is estimated that this can save people up to two hours a day managing their communication.
Bill Dobie, CEO of SEDNA, said:
“We’re excited that such a respected industry name as Ardmore Shipping is joining the growing community of SEDNA users, and we’re looking forward to delivering faster, simpler and more transparent collaboration between Ardmore and its global network of customers, partners and suppliers.”
As Mr. Dobie explains, the value of the time that can be saved by SEDNA for ship owners, brokers, charterers and agents can be significant:
“Time is a highly valuable commodity and there are thousands of hours – worth millions of dollars – being wasted on tasks that software systems like SEDNA can eliminate, through supporting team collaboration and transaction management that is more efficient, transparent and secure.”