In today’s globally connected world, with rising numbers of imports and exports and an industry incorporating the latest trade trends into its work, the shipping sector is fast-evolving – and time is of the essence.
Given the importance of time in securing and advancing day-to-day shipping operations, digital tools need to provide efficiencies to enable smooth, speedy, and seamless business activity.
Our recent Return on Investment (ROI) study of maritime customers has revealed that, on average, when using SEDNA as the preferred email management platform, users save two hours per day which would otherwise have been spent manually filing, archiving, searching, tagging, forwarding, storing and contextualising their emails.
It is often said that ‘time is money’, so, using the average ship operator salary in the US as a benchmark ($66,577 per year or $5,548 per month), we calculated that this, therefore, saves $1,280 worth of employee time every month–or $15,360 per year.
To put this into context a team of five Operators, each saving two hours per day, is equivalent to having an extra full-time employee. Imagine what you could do with an additional Operator? You could manage more vessels and voyages to capitalise on revenue and growth opportunities.
Read on to learn more about the advanced and unique features disrupting the maritime industry and giving two hours per day per user back to users.
Important tab – never miss your important messages
SEDNA believes email is personal and what is deemed as important – and deserves attention – is different from user to user. So, we’ve created an ‘Important’ tab within SEDNA providing a dedicated and convenient space for a curated list, showcasing the items you mark as high priority.
Instead of using complex algorithms or forcing you to create complicated rules to mark emails as important, we’ve made it action-triggered and under the control of you, the user.
There are four actions you can take that will tell SEDNA that an email is important to you and will route them to the Important tab. Your emails are deemed important when:
Comments – don’t delay replying and reduce email volume by as much as 50%
The Comment feature is easy to use and accessible when opening up the SEDNA Context Panel. It allows you to speak to your internal team about a message, without having to hit the ‘Reply All’ button and create lengthy email chains.
By commenting and seeing activities for a specific message all in one space, this reduces the risk of miscommunication that may occur, while also allowing you to triage and discuss with colleagues to improve response time.
With the Comments feature, you will be able to:
Bookmarks – find the right email lightning fast
On average it takes users up to 40 seconds to find the right email. With SEDNA, this is dramatically reduced to 5 seconds. SEDNA also helps you to respond quickly to emails as research shows email users delay replying 37% of the time as they can’t easily find emails and attachments.
Bookmarks allow you to apply advanced filters, in one click, to change your message list view based on your defined search criteria.
Bookmarks use our powerful search capabilities so you can:
Buckets – instant notification of emails that need your attention
When dealing with high-volume email environments as SEDNA users do, a lot of time is wasted on full inboxes. As much as 27 minutes per day. SEDNA power users get this time back in their calendars by using Buckets to get instant notifications on urgent priority emails that specifically meet their search criteria.
Using Buckets will allow you to:
With SEDNA and our innovative features, you get back 2 hours per day by managing emails better, collaborating with colleagues and teams with ease and integrating with best-in-class technology, such as Veson, Dataloy, ABRAXA, and AXSMarine to achieve effortless operations onshore and offshore.
Look out for our next blog where we deep dive into each of our unique features and highlight more use cases that save you time and make you feel more in control of your emails.