How Secure Is SEDNA?

With an avalanche of products on the market—all promising the world—it’s easy for the business-critical features to slide out of focus. One such feature that no product should overlook is data security, a constantly evolving and integral element of any software solution.  For prospective customers considering changing to our smart email platform, data is a key concern—and rightly so. It’s why, here at SEDNA, we put our security features front and center, ensuring that our customers’ most valuable commodity—information—is handled in the most up-to-date, multi-faceted, and secure manner possible. 

Selling SEDNA isn’t hard. With smart integrations, ultra-fast boolean search, and automatic email management that can reduce overall inbox volume by up to 95%, plenty of potential customers see the value of our smart email platform. But do they know just how seriously we take security?

For those in doubt, take a look below and find out just how secure SEDNA is.

10 Security Features SEDNA Uses to Protect Your Data

SEDNA’s smart email platform comes complete with a multi-pronged approach to security. From industry-standard security certifications to SEDNA-specific validation features, SEDNA treats your data as the essential commodity it is. Take a look at our key security features below.  


1. SEDNA’s Information Security Management System Is Certified to ISO/IEC 27001:2013 Standards

SEDNA’s ISO/IEC 27001:2013 certification is the international standard of information security:


“This International Standard specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. This International Standard also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization”

ISO, 2022


At SEDNA, with data security being so integral, it was an early goal to achieve this certification, and we’re proud to deliver such a high standard of protection for our customers. 


2. SEDNA Features Secure Cloud-Based Hosting

As anyone dealing with data protection and security will tell you, cloud-based hosting is seen as the bread and butter of safety from a technological standpoint. With multiple servers, a constant backup, and clever firewall features, the cloud is a staple of most tech companies in 2022. We know the value of data security, which is why we’ve always ensured we’re cloud-based for both security and accessibility.


3. Verified by SEDNA Ensures Safety

With the power of Verified by SEDNA, you can enjoy at-a-glance peace of mind that a message is legitimate. Verified by SEDNA highlights messages that have come from fellow SEDNA users, ensuring you can focus on the task at hand rather than worrying about potential imposters. 


4. SEDNA Uses Address Book Verification 

With SEDNA’s smart email solution, you can quickly identify approved senders before you hit send. One such feature that helps with this is Address Book verification. If a correspondent is already in your address book, SEDNA will flag it with an easy-to-spot purple highlight in the address field. Not only does this speed up operations, but it also reduces the stress of interacting with a potential scam email.


5. SEDNA Includes Data Recovery 

We know that sometimes the best-laid plans go awry, which is why SEDNA comes complete with a comprehensive disaster recovery plan. In the event of an entire AWS data center loss, or capacity loss in our cloud resources, SEDNA’s (rigorously tested) backup plan ensures continuity of service. 


6. SEDNA Includes Multi-factor Authentication (MFA)

To remove the worry of the wrong eyes gaining access to your network or database, SEDNA’s MFA feature provides a second method of authentication to verify a user’s identity when they attempt to login.


7. SEDNA Includes Single Sign-On (SSO)

With SSO, users have far fewer credentials to manage overall, making access to key databases easier and more secure. By limiting the number of credentials a user needs, not only are you limiting the opportunities for data breaches, but you’re also saving valuable time throughout the day.  


8. SEDNA’s Integrations Are Secure

Data-sharing between your systems is one of the best ways to simplify workflows, but only when that sharing can be done safely. That’s why security is still top-of-mind when we’re building any of SEDNA’s core integrations. Our available integrations for Google Drive, Salesforce, and a myriad of shipping-specific platforms are all made with authenticated third parties that take data security as seriously as we do.


9. SEDNA Operates on a Need-to-Know System 

Unless a SEDNA employee is part of the Customer Success or Developer Team, they don’t have access to customer accounts. Only those roles that require access and have the correct training have this privilege to limit the number of entry points to customer accounts. 


10. SEDNA Knows the Value of Backup Recovery

SEDNA’s databases run across two data centers with synchronous replication. With nightly backups kept for a minimum of seven days and an emergency third data center backup system, losing data isn’t something customers need to worry about. 


We Take Security Seriously 

SEDNA’s software is aligned with world-class security standards. It’s constantly evolving as standards change, and it includes many settings and features to seamlessly unify your data securely. Data is the lifeblood of our customer’s businesses, and we are committed to protecting it with an armada of tools and training. 


Download SEDNA’s Product Overview Today